Privacy Policy

At Hayat Dawakhana®, we respect your privacy and are committed to safeguarding your personal information. We understand the sensitive nature of herbal and wellness product orders, and we ensure complete confidentiality at every step.

1. Discreet Orders & Confidential Packaging

If you prefer discreet or customized packaging for privacy reasons, we ensure:

• Full confidentiality in handling and delivering your order
• No labels or markings revealing product type
• Zero disclosure of your personal information to outsiders

Your trust and privacy are always our top priority.

2. Information We Collect

Personal Information

We may collect the following details when you place an order or create an account:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment information
• Order details

Non-Personal Information

We may also collect:

• Browser/device information
• IP address
• Pages visited
• Shopping behavior
  This helps us improve your shopping experience and website performance.

3. How We Use Your Information

Your data is used to:

• Process and deliver orders
• Provide customer support
• Personalize website experience
• Improve our products and services
• Send important updates, order confirmations, or optional promotional emails

We never misuse your personal information.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data only with:

• Trusted service providers (payment processors, courier companies, analytics tools)
• Legal authorities if required for compliance or safety

All partners are required to maintain confidentiality.

5. Data Security

We protect your personal information using:

• Secure servers
• Encrypted connections
• Industry-standard safety protocols
• Regular system updates

Your data is handled with maximum security.

6. Your Rights

You may request to:

• Access your personal data
• Update or correct your information
• Delete your account or personal data (where applicable)
• Opt-out of promotional emails anytime

For assistance, email hayatdawakhana20@gmail.com.

7. Cookies & Tracking

We use cookies to:

• Improve navigation
• Analyze traffic
• Personalize content
• Enhance overall user experience

You may disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of external websites.
Please review their policies before sharing information.

9. Policy Updates

We may revise this Privacy Policy periodically.
Changes will be posted here with an updated date.
Continued use of our website means you accept these updates.

10. Contact Us

For any privacy concerns or requests, contact us:

📧 Email: hayatdawakhana20@gmail.com
📞 Phone: +92-321-1250125

We are always here to help and ensure your experience with us is safe, private, and respectful.