Terms Of Servicies

Welcome to Hayat Dawakhana®. By accessing or using our website, you agree to comply with the following Terms of Service. Please review them carefully before making a purchase or using any part of our platform.

1. General

  • Hayat Dawakhana® operates as an online store offering herbal, wellness, and healthcare products.
  • By using our website, you confirm that you are 18 years or older, or have permission from a parent/guardian to use our services.
  • We reserve the right to modify or discontinue any part of the website at any time.

2. Product Information

  • We make every effort to provide accurate, clear, and updated product descriptions. Minor variations in packaging, labeling, or ingredients may occur due to manufacturing updates.
  • All products are traditional herbal formulations.
  • Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before use.

3. Ordering & Payment

  • All orders are subject to availability and final acceptance.
  • Orders must be paid in full at the time of checkout. We use SSL-secured, encrypted systems to ensure safe transactions.
  • We may cancel or refuse orders if:
    • Payment cannot be verified
    • The product is out of stock
    • Fraudulent or suspicious activity is detected

4. Shipping & Delivery

  • Orders are processed and shipped within the timeline mentioned on each product page. Delivery time may vary depending on your location and courier services.
  • We are not responsible for delays caused by:
    • Courier companies
    • Natural disasters
    • Traffic issues
    • Any unforeseen circumstances
  • Customers must provide accurate shipping details. Incorrect addresses may cause delays or delivery failure, for which we are not liable.

5. Returns, Exchanges & Refunds

  • All purchases are covered under our Return & Exchange Policy and Refund Policy.
  • Some products include a 14-day money-back guarantee, applicable only when eligibility requirements are met.
  • Refunds or exchanges will only be processed after reviewing the returned product and confirming it meets the stated criteria.

6. Privacy & Security

  • Your personal information is collected, processed, and stored according to our Privacy Policy.
  • Our website uses secure, encrypted technology to protect your data during transactions.
  • We never sell or misuse your personal information.

7. Intellectual Property

  • All content on this website, including text, product descriptions, images, designs, graphics, and branding, is the exclusive property of Hayat Dawakhana®.
  • Unauthorized copying, modification, resale, or distribution is strictly prohibited.

8. Disclaimer of Liability

  • While we aim for complete accuracy, Hayat Dawakhana® is not responsible for any typographical errors, outdated information, or unintentional inaccuracies on the website.
  • Use of our products is at your own risk.
  • We are not liable for adverse reactions resulting from:
    • Misuse of products
    • Allergy or sensitivity to ingredients
    • Failure to follow recommended usage
    • Self-diagnosis without consulting a healthcare professional

9. Amendments to Terms

  • We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
  • Updates become effective immediately upon posting.
  • Continued use of the website after changes constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Service are governed by the laws of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Pakistan.

11. Contact Us

For questions or concerns regarding these Terms of Service, contact us anytime:

📧 Email: hayatdawakhana20@gmail.com
📞 Phone: +92-321-1250125

Thank you for choosing Hayat Dawakhana®. We appreciate your trust and look forward to serving your wellness needs.